Careers

Position: Wine Club Coordinator
Location: Callaway Vineyard & Winery
Reports to:  Director of Sales & Marketing

This position requires availability on weekends and holidays with additional hours as needed by the winery on weekdays or evenings.  You must be 21 years or older to be hired for this position.

Position Summary:

Responsible for assisting the Tasting Room/Wine Club Manager with all activities associated with the Wine Club department and handling the day-to-day customer service, order processing and database management for our well-established Wine Club.

As the initial contact for member inquiries, reorders and shipment-related issues the ideal candidate will possess the knowledge, experience, skill-set and grace to handle all club-related affairs in a positive, professional, customer-focused manner providing exceptional customer service for existing and future Wine Club members.

Primary Duties and Responsibilities

  • Data Entry- accurately maintains member account information, changes and club orders into the database program and point-of-sale systems.
  • Customer Service- answers phones and emails, responds to member inquiries and issues, proactively contacts members when updated information is needed.
  • Shipping/Logistics- process club orders, shipping claims, track packages, coordinate returned packages and reships.
  • Provides exceptional customer service and promotes the Wine Club Program by phone and in person.
  • In-bound telephone sales, e-commerce order reviewing and processing, invoice preparation and verification.
  • Assists with the packaging of bi-monthly wine shipments.
  • Must also be available after hours and weekends to assist with Wine Club events.

Work Schedule:

  • 5 days a week. Approximately 37 hours per week plus any additional hours required.

 Requirements:

  • Two years experience in hospitality or customer service-related fields and knowledge of wine industry preferred.
  • Experienced in administrative office skills. Must be able to retain information quickly.
  • Must be experienced in Microsoft Word, Outlook, Excel, Internet proficient and be able to type 40 wpm with accuracy.
  • Must be positive, creative, professional, personable, work and communicate well with team members.
  • Must have excellent telephone etiquette.
  • Must be self sufficient, highly organized and be able to multi-task with attention to detail.
  • Must be able to work under pressure and meet deadlines.
  • Must be able to lift up to 45lbs.
  • Must be 21 years of age or older.

To apply: Email Resume and a short introduction to info@callawaywinery.com No Phone Calls or Walk-ins.v

 


 

Position:  Tasting Room Wine Server/ Tour Guide
Location:  Callaway Vineyard & Winery
Reports to:  Director of Sales & Marketing


Position Summary: In order to provide the best visitor experience possible servers must be happy, friendly, knowledgeable and enjoy working with people.  This position requires patience and professionalism at all times and a willingness to be flexible in a busy work environment.

Tasting Room Servers are responsible for all aspects of welcoming, entertaining and serving guests during their visit to the winery tasting room.  This includes conducting wine tastings and winery tours, providing product information, promoting sales, assisting guests with purchases and resolving any product or service problems. Servers must be able to convey information accurately, pay attention to details, have good listening and communication skills and work well with others.

This position also requires standing for long periods of time, lifting and daily maintenance of the tasting bar which includes cleaning, stocking, washing glassware, organizing supplies and keeping track of wine inventory.

Requirements:

  • Two years experience in hospitality or customer service-related fields, retail sales, cashiering and knowledge of the wine industry preferred.
  • Must possess a high level of integrity and be able to execute cashiering, cash and inventory handling in an honest manner.
  • Must be respectful of customers and coworkers and be able to communicate calmly and clearly in a professional manner. Must be able to and explain products, services and special offers accurately.
  • Must be dedicated to the job: able to follow instructions and all company policies, be timely and reliable, motivated and productive, self sufficient and organized.
  • Wine knowledge is not required but a genuine interest and desire to learn about wine and the wine industry at work and on your own.
  • Must be able to work under pressure, multi-task, meet sales expectations and maintain a positive attitude.
  • Able to lift up to 50lbs and stand for long periods of time.

Work Schedule:  Part-time position, weekends and holidays required with additional hours as needed by the winery on weekdays or evenings.  Must be 21 years or older.  Hourly rate, plus incentives.

To apply: Email Resume and a short introduction to info@callawaywinery.com No Phone Calls or Walk-ins.


Position:  Tasting Room Barback
Location:  Callaway Vineyard & Winery
Reports to:  Director of Sales and Marketing

 Job Summary:

The primary function of the Barback position is to work with the Tasting Room team to complete the day to day operations of the Tasting Room. Overall responsibilities to assist Tasting Room Servers and management to set up and break down bars, including cleaning, stocking, and facility maintenance.

Responsibilities

  • Stock wines, glassware, ice, wine club membership applications, and collect, wash, polish glasses and distribute to the various tasting bars on property.
  • Clean bar, counters, shelves, and furniture.
  • Assist team in bussing bars, tables, courtyard and general cleaning of various areas in and outside of the winery.
  • Stock wine, as needed.
  • Participate in opening and closing duties, following standards of procedure document provided by Tasting Room management.
  • Ensures all guests feel welcome and are given responsive, friendly, and courteous service at all times.
  • Be hospitable, welcoming, and exhibit a positive attitude and willingness to assist when necessary.

Education/Experience/Abilities

  • Must be at least 18 years of age.
  • Minimum of 1 year of relevant Barback experience in a winery, restaurant or quick food outlet.
  • Possess a service-oriented mentality, with desire to provide an exceptional experience to the guest and co-workers.
  • Detail-oriented and a mantra to expect the best in yourself and others.
  • Able to work under pressure, set priorities and accomplish a wide variety of tasks.
  • Enthusiastic team player outlook and “can do” mindset.
  • Able to stand on your feet for majority of the day.
  • Able to lift and routinely carry items of up to 40 lbs.
  • Maintain a professional personal presentation.
  • Be highly self-motivated, independent, and able to take direction from management.
  • Embrace a commitment to excellence and high standards.
  • Conduct other duties that may be assigned.

Job Type: Part-time.

Experience Requirements:

  • Barback: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
  • Flexible hours, weekends and holidays are required.
  • Able to stand long hours and must be able to function under pressure.

Education Requirements:

  • High school diploma or equivalent

To Apply: email your resume to info@callawaywinery.com

No walk-ins or phone calls.


WAREHOUSE WORKER

Summary:

The Warehouse Worker is responsible for incoming and outgoing packages for all departments at the Winery. This includes the physical inventory, cycle count and movement of all wine cases, within the facilities as directed by Warehouse Manager.

Essential Duties and Responsibilities:

  • Ensure all company standards, values and standard operating procedures are followed at all times.
  • Receive, check and report damages and accuracy of each incoming delivery.
  • Disperse all incoming deliveries to the appropriate departments.
  • Assist with Wine Club pack outs, Online Store, Tasting Room daily shipping orders.
  • Ensure all outgoing shipments are packed and shipped out with accuracy.
  • Assist Warehouse Staff with returned shipments.
  • Assist with Housekeeping, clean bathrooms and courtyard when needed.
  • Fulfill weekly wine transfers to Tasing Room and restaurant.
  • Cleanliness and organization of the Warehouse.
  • Pallet movement using a forklift, and manual pallet jack.
  • Understand and adhere to environmental and sustainable standards set by the wineries.
  • Assist with bottling when needed.
  • Bale cardboard, when baler is full tie bales and empty.
  • Perform all other duties as necessary and assigned by Warehouse Manager

Knowledge, Skills and Abilities:

  • Exhibit integrity (honesty and truthfulness).
  • Must be able to follow written and verbal instructions.
  • Must have excellent attention to detail skills.
  • Must have the ability to be consistently striving to be better.
  • Must be able communicate effectively with all departments.
  • Must have excellent customer service skills.
  • Must be able drive a forklift or learn and a manual pallet jack.
  • Must be able to lift wine cases (50lbs) on a daily basis.
  • Ability to work in a team environment.
  • Must have valid driver’s license and good driving record.
  • Ability to drive a flatbed truck and other vehicles as necessary for wine movements.
  • Ability to work both outdoor and indoor in a climate-controlled warehouse.
  • Processing shipping orders through UPS very helpful.

Send Resume to: career@callawaywinery.com

 


Line Cook
Meritage at Callaway
Job Description

Meritage at Callaway is seeking an energetic, highly motivated Line Cook; this significant component in the operations of our kitchen will be committed to providing impeccable presentation using a complete range of cooking methods while preparing meals to Meritage at Callaway’s standards. Efficient, courteous, service driven, and detail oriented are also a must for this position. Excellent communication and interaction with the team is essential. Future team members must be able to work weekends and holidays. Additional hours may be required as needed.

Essential Duties and Responsibilities:

  • Prepare a variety of meats, seafood, poultry, vegetables and other food    items in broilers, ovens, grills, fryers and a variety of other kitchen equipment according to restaurants standardized recipes.
  • Assumes 100% responsibility for quality of products served.
  • Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and
  • Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
  • Portions food products prior to cooking according to standard portion sizes and recipe specifications.
  • Maintains a clean and sanitary work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment.
  • Prepares item for broiling, grilling, frying, sautéing or other cooking methods by portioning, battering, breading, seasoning and/or marinating
  • Follows proper plate presentation and garnish set up for all dishes.
  • Properly store, rotate and manage all products.
  • Assists in food prep assignments during off-peak periods as needed.
  • Carry out duties assigned by the Executive Chef & Sous Chef.

Knowledge and Abilities:

  • Service oriented individual, enthusiastic, motivated, positive and friendly demeanor.
  • Honest, trustworthy and reliable.
  • Understand and adhere to the Meritage at Callaway Company Policies and Procedures.
  • Comply with ethical, legal regulatory requirements applicable to
  • Interact with guests and coworkers in a friendly, helpful, respectful
  • Ability to perform tasks in a timely manner with keen attention to detail.
  • Must be able to stand for long periods of time and lift up to 50 pounds.

Job Type: Full Time

Send resume to: meritage@callawaywinery.com


Dishwasher
Meritage at Callaway
Job Description

Meritage at Callaway is seeking an energetic, highly motivated, reliable Dishwasher, you will be committed to maintaining the cleanliness and organization of the kitchen. Efficient, courteous, service driven, and detail oriented are also a must for this position. Future team members must be able to work weekends and holidays. Additional hours may be required as needed.

Purpose/ Summary:

  • Maintains kitchen work areas, equipment, plate ware and utensils in a clean, sanitary and orderly condition.
  • Duties & Responsibilities:
  • Scrape and pre-rinse food from dirty dishes and places them in dish washing machine.
  • Ensure dish area is clean and organized.
  • Washes pots, pans and trays (all dishware) by hand and/or machine.
  • Assist at prep station as necessary.
  • Remove trash to external dumpster area.
  • Ensure all trash cans and trash receptacles are clean.
  • Wash work area tables, prep areas, walls, refrigerator equipment, cooking equipment and floors.

Knowledge and Abilities:

  • Service oriented individual, enthusiastic, motivated, positive and friendly demeanor.
  • Honest, trustworthy and reliable.
  • Understand and adhere to the Meritage at Callaway Company Policies and Procedures.
  • Interact with coworkers in a friendly, helpful, respectful manner.
  • Ability to perform tasks in a timely manner with keen attention to detail.
  • Minimum 1 year of experience.
  • Food handlers card is required.
  • Must be able to stand for long periods of time and lift up to 50 pounds.

Job Type: Part-time

Send Resume to: meritage@callawaywinery.com

 


HOUSEKEEPING ASSOCIATE – PART TIME

POSITION SUMMARY

The Housekeeping Associate is responsible for the day to day tasks associated with the housekeeping, maintenance, and cleanup of the facilities at Callaway Winery and Meritage at Callaway Restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following non-inclusive list. Other duties may be assigned. Nothing in this job description reflects management’s right to assign or reassign duties to this job at any time. All duties are to be performed in compliance with Callaway Vineyards & Winery policies and procedures:

  1. Assist facilities staff/management with day to day on site cleanup to include trash movement, cardboard bundling, moving chairs.
  2. Cleans and removes litter from common areas and entry ways to the property.
  3. Monitors restrooms for stock and cleanliness.
  4. Patrols, periodically, buildings and grounds of the property to ensure facility cleanliness.
  5. Maintain all bathrooms by cleaning as needed and wipe down public surfaces with alcohol.
  6. Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
  7. Records all data such as property damage, unusual occurrences, and maintenance needs for use by supervisory staff.
  8. Reports any problem areas to Facilities Manager or the Tasting room Manager.
  9. Notifies supervisor of any needed supplies or equipment.
  10. Maintains appearance of supply room.
  11. Maintains floors by sweeping, vacuuming, scrubbing and polishing as needed.
  12. Maintains appearance of rooms/buildings by dusting furniture and washing walls, ceiling, woodwork, windows, mirrors, door panels and sills.
  13. Empties wastebaskets in common areas, offices and transports trash and recyclables to disposal area.
  14. All other duties as assigned.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is most often required to stand and walk on stairs, grass and the entire property of the winery. The employee must regularly lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision to distance.

This is a highly physical position which requires strength, endurance, and the ability to be standing, kneeling, reaching continuously throughout each and every work day.

 Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

This position requires working inside, outside, tight spaces and extreme weather.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Send resume to: jose_ceja@callawaywinery.com


Maintenance Tech
Full Time

Job Description:
Maintains company property including offices, tasting room, production area and all public areas. Create and perform preventative maintenance program to ensure that repairs are completed in a timely manner. Help with the installation of building equipment and repairs throughout the facility. Perform repairs including but not limited to plumbing, painting electrical and carpentry. Inspect building and grounds for unsafe conditions, or conditions that need attention and make corrections. Prior maintenance or handyman experience desired. Driver’s license with a clean driving record required. Own tools a plus but not necessary.

 Duties and Responsibilities:

  • Perform routine preventative maintenance and repairs in public areas and kitchens including minor electrical, roofing, plumbing, HVAC etc.
  • Report major repair needs to Maintenance Supervisor.
  • Monitor and maintain all maintenance spaces in a safe, clean, organized, and energy efficient manner.
  • Handle and store hazardous materials in compliance with state and federal regulations.
  • Monitor compliance of building safety codes, health and safety laws and other regulations; conduct walk-throughs to assess the safety and efficiency of equipment and maintenance of the property.
  • Effectively collaborate with other departments for necessary repairs and maintenance.
  • Ensure work orders are completed in a timely manner.
  • Ensure the safety of guests and associates.
  • Greet guests with a smile and respond quickly to guest and associate requests in a friendly and courteous manner.
  • Perform any additional duties as requested by Leadership.

Knowledge, Skills and Abilities:

  • Must have a minimum of (2) years of relevant maintenance experience.
  • Must have mechanical ability with electrical, plumbing, carpentry, painting, HVAC, machine servicing and repairs.
  • Must be pro-active and persistent in pursuing and completing tasks thoroughly.
  • Ability to treat all associates and guests in a respectful manner.
  • Exhibits integrity (honesty and truthfulness).
  • Has attention to detail.
  • Is consistently striving to be better.
  • Ability to find the best solution in unclear situations or problems.
  • Ability to remain calm in stressful situations.
  • Energetic and takes initiative. Proactive and persistent in pursuing and completing tasks.
  • Ability to prioritize work in order of importance.
  • Must be able to lift heavy items.
  • Must be able to work in a standing position for long periods of time.
  • Ability to work a flexible schedule.
  • Basic computer knowledge.

Email Resume to: jose_ceja@callawaywinery.com

No Phone Calls or Walk-Ins